Terms & Conditions

Delivery and Shipping Details

Shipping Charges:
  • Shipping fees are determined based on the type and quantity of items ordered and the destination.
  • Enjoy complimentary delivery for orders exceeding £50. The offer details on the site are the ones that will be honored. Take note, promotions can vary.
  • For orders less than £50, delivery charges are as follows: Royal Mail 2nd Class Signed For, APC Signed For or UPS signed for: Starting at £4.99 for items such as 70cl. bottles
  • All purchases surpassing the stated amount will have free shipping during corresponding promotional times.

Delivery Details:
  • Orders can be dispatched to your home or workplace.
  • Typically, please anticipate 2-3 business days for delivery, considered from Monday to Friday, excluding Bank Holidays. Orders placed post 11am will have the subsequent day considered as the initial delivery day.
  • There might be occasional delays, especially during peak seasonal periods like Christmas. If we foresee any delay, we'll make an effort to inform you via email.
  • The final recommended shipping date for Christmas is given by Royal Mail. However, it doesn't guarantee arrival by 24th December.
  • Spirited Thinking Limited trading as Meraki disclaim any responsibility for late deliveries due to unforeseen circumstances. Although we strive for prompt dispatch, please plan ahead for urgent orders, particularly during high-demand seasons. We are not accountable for delays caused by unforeseen incidents or natural calamities.

Delivery Regions:
  • At present, our online store only ships within the UK.
  • Deliveries to Scottish Highlands and Islands, Northern Ireland, Isle of Man, and Isles of Scilly have an additional fee of £5.00.
  • This surcharge affects these postal codes: BT, HS, IM, IV, KA27-KA28, KW, PA20-PA49, PA60-PA78, PH17-PH26, PH30-PH44, PH49-PH50, TR21-TR25, ZE.


Return & Exchange Policy:

  • Upon receiving your order, inspect it thoroughly. If you encounter any discrepancies or damages, notify us promptly.
  • In case of damage, provide us with full details and photographic proof.
  • If unsatisfied, reach out within 7 days for a refund. Return shipping fees are shouldered by the customer, and items should be returned in their original packaging. We will only process refunds after receiving the item in a condition that is able to be resold. Return postage is non-refundable.
  • Orders returned due to an incomplete or incorrect address may be subjected to an additional delivery fee for re-shipment.