Privacy Policy

Customer & Website User Privacy Policy

 

1. Overview & Our Role
Purpose: This policy informs you about the collection and usage of your personal data when you visit our site or purchase our products. We do not knowingly collect children's data.

Controller: Spirited Thinking Limited trading as Meraki, referred to as "we", "us", or "our".

Contact: Reach us via email at hello@merakispirits.com or post at PO Box 421, Hertford, SG13 9ND. For concerns, please contact us before the Information Commissioner's Office (ICO).

Update Your Information: Ensure your data is up-to-date with us.

Third-Party Links: Our website may have third-party links, which have their privacy policies.

2. Data We Collect
We may gather different types of personal data: Identity, Contact, Transaction, Technical, Profile, Usage, and Marketing & Communications data. We do not collect Special Categories of Personal Data.

Failure to Provide Data: If necessary data is not provided, we might not be able to fulfil contracts (e.g., product delivery) and will inform you accordingly.

3. How Data is Collected
Data is collected through direct interactions, automated technologies, and third-party sources.

4. Using Your Personal Data
Your data is used for contract performance, compliance with legal obligations, and where it aligns with our legitimate interests. Consent will be sought for third-party marketing, which can be withdrawn anytime.

Purposes: Your data is used for activities such as registering you as a new customer, processing and delivering orders, managing our relationship, administration, data analysis, making recommendations, and marketing.

Change of Purpose: Your data will be used only for the purposes it was collected for unless notified otherwise.

5. Disclosing Your Personal Data
Your data may be shared with service providers, professional advisers, authorities, and third parties involved in a merger or asset transfer while ensuring data security.

6. International Transfers
We do not transfer data outside the European Economic Area (EEA).

7. Data Security
We ensure your data is secure and confidential, with procedures in place to handle data breaches.

8. Data Retention
Your data is retained as long as necessary for its purpose and to comply with legal requirements, usually up to six years after you cease being our customer.

9. Your Legal Rights
You have the right to access, correct, erase, object to processing, restrict processing, or request the transfer of your data under certain conditions.

10. Glossary
This section explains the lawful bases we rely on, like Legitimate Interest (our interest in conducting and managing our business), Compliance with a Legal Obligation, and Contractual Obligations.